1. Information We Collect
We may collect the following types of information:
- a. Personal Information:
- Name
- Email address
- Mailing address
- Phone number
- Tax-related information (e.g., Social Security Number, income details)
b. Non-Personal Information:
- Browser type and version
- Operating system
- IP address
- Device identifiers
- Usage data (e.g., pages visited, time spent on the site)
c. Payment Information:
- Credit card or payment details (processed securely through third-party payment processors).
d. Third-Party Data:
- Information received from linked accounts or integrations (e.g., accounting software, payroll providers).
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, manage, and improve our Services.
- Account Management: To create and manage your account.
- Customer Support: To respond to inquiries and provide assistance.
- Legal Compliance: To comply with tax regulations, legal requirements, or enforce our Terms of Service.
- Marketing: To send promotional materials (with your consent).
- Security: To detect and prevent fraud, unauthorized access, and other malicious activities.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
a. Service Providers:
- Third-party vendors for payment processing, cloud storage, or customer support.
b. Legal Obligations:
- Government agencies, law enforcement, or legal entities when required by law.
c. Business Transactions:
- In case of mergers, acquisitions, or asset sales, your information may be transferred to the new entity.
d. Authorized Third Parties:
- Professionals such as accountants or financial advisors with your explicit consent.
4. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When no longer needed, we securely delete or anonymize your data.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to certain data processing activities.
- Request a copy of your data in a portable format.
To exercise your rights, contact us at customersupport@cronotax.com.
6. Security Measures
We implement robust security measures to protect your information, including encryption, secure data storage, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised "Effective Date." We encourage you to review this policy regularly to stay informed.
Thank you for trusting CronoTax with your personal information.
